Las Potrancas Mexican Restaurant

Images of Las Potrancas Mexican Restaurant

Opinions

• nick rich

  Aug, 30 2018
  ★ ☆ ☆ ☆ ☆
  NEVER again! I have never been treated SO poorly and disrespectfully in any restaurant EVER! We have been customers since this restaurant opened. Ordered a shrimp cocktail and asked for no onions. It arrived with onions, ok, I COULD work around it but the heavy glass bowl that the food was served in was HOT, as if it had came out of the oven/washer. This dish should be served COLD. I returned the food to the kitchen. The waitress was kind and understanding. Then the manager came to the table in a huff asking why the food was returned. He insisted that the food was served at 40 degrees. Perhaps it was removed from refrigeration at 40 degrees, but by the time the hot dish warmed the food, it was not edible. I was fine returning the food and going without. But the fact that the manager insisted that I was lying about the temperature of the food and insisted that I was wrong was enough for me. They literally forced us to pay and leave before my wife was even done with her meal. There are few choices in the area for Mexican food and that has led to this restaurant's success. That their complete disrespect for a customer like me and so many others is occurring will certainly be their demise. If you would like to be treated like family, look up the Monterrey House. They're close by and truly APPRECIATE their customers. Put Las Portrancas out to pasture!

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